Our Service Guarantee
Our support specialists handle each and every single call for service with professionalism, efficiency, a very high level of hands-on experience and most importantly, empathy. Our primary objective is to achieve a 100% customer satisfaction ratio with any project or support request. Our representatives focus on providing you with the very best customer service possible, during each and every single support call that you place to us. But, if for some reason we can’t diagnose or repair the issues that you’re having with your equipment, you won’t be charged a fee. We only ask that you grant us an adequate amount of time to complete the work that you request of us.
We are a highly experienced computer tech support company. But even we can not solve every computer or network issue in just a few minutes. In some situations it may take our specialists a little extra time to resolve your specific issues. In such cases, our support specialists will keep you informed of their progress at each stage of the project or repair. Your complete customer satisfaction is always the primary goal during each and every single encounter.