A blurred image of a retail store with it support technicians performing repairs on equipment

Retail Industry Computer Support Services

Smith Technical Resources provides comprehensive computer support solutions for the retail industry, catering to the unique needs and challenges faced by businesses in this sector. With our extensive expertise and professional approach, we understand the critical role that technology plays in the success of retail operations. Our team of highly skilled technicians is dedicated to delivering top-notch support and technical assistance, ensuring that our clients’ systems run smoothly and efficiently. From point-of-sale systems and inventory management software to customer relationship management platforms, we have the knowledge and experience to handle a wide range of retail-specific technologies. Whether it’s troubleshooting hardware issues, optimizing software performance, or providing proactive network security solutions, Smith Technical Resources is committed to delivering exceptional customer service and reliable computer support that exceeds industry standards. We take pride in our ability to quickly respond to and resolve any IT challenges that may arise, minimizing downtime and keeping retail businesses running smoothly. With our tailored solutions and proactive maintenance, our clients can focus on core business activities, knowing that their technology needs are in capable hands. Choose Smith Technical Resources for cutting-edge computer support tailored to the unique requirements of the retail industry.

Call Us Today To Schedule an Onsite Consultation

Representatives are standing by to take your call
Phone: 1-877-270-0001 Ext 2

How We Can Assist You With Optimizing Your Business Equipment

With a long line of customers waiting to check out it’s absolutely crucial that you’re able to handle transactions as quickly as possible. From scanning each of your customer’s selected items to completing credit card purchases. And your point of sale terminal equipment has a pivotal part to play in that process. And if there is a problem with your equipment, your ability to process transactions may come down to a crawl or worse, a flat out stand still. To avoid such problems we can carefully examine your equipment. Make any necessary adjustments by remote or in person. And then monitor the computer equipment’s performance continuously for any abnormalities, bottlenecks or questionable activity. 

Device and Network Security

Unfortunately, with the amount of businesses that have been affected in the past, and the daily hacking attempts by unknown groups it is essential to keep your computers completely secure. And that’s where we come into the equation. We can lock down your computers. And then monitor them for any suspicious behavior that may originate from within the local network or from outside the network such as the Internet. All with as few interruptions to your operations as possible.

Automatic and Encrypted Offsite Backup Services

No matter how secure your particular network may be there is always a chance that an attack on your devices may be at least partly successful. And with that in mind it is always a best practice to maintain daily backups of your critical business data. Both locally and at another location as a failsafe in case an attack is successful. We can provide your business with some of the best backup services available today. All at prices that basically pay for themselves. And with zero intervention required by you or your employees.

A photo of a florist with an very nice flower arrangement after completed IT Support work on her Point Of Sale Terminals

Retail IT Support Industry Experience

We have assisted retail businesses with their computer support needs since we first opened. And over the years we have modified some of our support packages to handle the specific needs and requirements of retail businesses.  So rest assured in knowing that we have a support package that will fit your specific need. From simple break-fix calls to contract services. We’re always just a phone call away if something happens or if you just have questions about our services and pricing structure.

We work with a long list of retail businesses that include, but are not limited to:

  • Grocery Stores
  • Convenience Stores
  • Gas Stations
  • Clothing stores
  • Cigar and Vape Shops
  • Sporting Goods Stores
  • Department Stores
  • Car Dealerships
  • And a host of other retail businesses

Call Us Today To Schedule an Onsite Consultation

Representatives are standing by to take your call
Phone: 1-877-270-0001 Ext 2