Remote Monitoring and Management Services

Remote monitoring and management services have revolutionized the way businesses operate, enabling them to streamline their IT operations with efficiency and precision. As an industry leader in such services Smith Technical Resources, is renowned for its professional expertise and commitment to delivering exceptional results. By partnering with Smith Technical Resources, businesses can tap into a comprehensive suite of Remote monitoring and management services that cater to their unique needs. With remote monitoring, Smith Technical Resources’ team of skilled technicians can proactively oversee networks, servers, and critical infrastructure, detecting issues before they escalate into costly disruptions. This proactive approach translates into increased system uptime and reduced downtime, ensuring smooth business operations and minimizing potential financial losses. Furthermore, Smith Technical Resources’ Remote monitoring and management services encompass remote management capabilities, allowing us to remotely administer patches, updates, and security measures across a client’s entire network infrastructure. This centralized control ensures consistency and compliance while mitigating vulnerabilities and enhancing overall security. Additionally, Smith Technical Resources leverages state-of-the-art tools and technologies to monitor performance metrics, identify emerging trends, and generate insightful reports that enable informed decision-making. Through our Remote monitoring and management services, Smith Technical Resources delivers unmatched reliability, scalability, and efficiency, allowing businesses to focus on their core competencies while leaving their information technology infrastructure in expert hands.

Our Remote Monitoring and Management Services include Networked Devices, Application, and Synthetic Cloud Status Monitoring

  • Connectivity checks by utilizing ping and TCP port status checks
  • Domain Name Server (DNS), Microsoft Exchange, Git, Jabber, My SQL, PostgreSQL, Oracle Network and SSH status monitoring
  • Email monitoring including POP, IMAP, SMTP, and OWA
  • FTP session checks
  • Web server uptime and performance monitoring
  • User login and transaction checks at various intervals to help maximize user experience
  • Bandwidth Usage and network latency

Server Resource Monitoring

  • Core metric monitoring including CPU, memory usage, and available disk space
  • Detailed server status information that includes, uptime, processor temperature, currently installed and also pending service packs, user account login histories, etc.
  • Database metrics that include Microsoft SQL Server and My SQL

With properly monitored network services, minor issues may be resolved before they possibly lead to more severe connectivity problems for your business.

Continuous Monitoring Of All Critical Devices

We can provide 24/7/365 monitoring of networked devices that include:

  • Physical and Virtual Workstations
  • Physical and Virtual Servers
  • Printers and Print Servers
  • Routers, Firewalls and Managed Switches
  • Wireless Access Points
  • Access Control Systems
  • IP Cameras and DVRs
  • HVAC Systems that support monitoring across a network
  • Smart Devices
  • And countless other devices

We also provide Network Topology Mapping and Device Detection

  • Assists in discovering how networked devices are connected with each other. And where they are located on the network
  • Detects and identifies newly connected devices. Which helps in detecting network security threats in your organization

Call us today for a free consultation.


Augmented Network and Device Security Monitoring

Our standard remote monitoring services are just the start. But in many cases you may require more aggressive equipment monitoring as a security precaution. And to cover that need we provide augmented security monitoring for your network and devices that includes:

  • Proactive threat hunting for suspicious and verified malicious activity on your network and endpoints
  • Highly experienced and industry certified security analysts oversee your organization’s defenses without the need to add any additional staff or resources
  • Intelligence-based threat detection on your network and devices, triage, and also extensive forensics
  • Enhanced forensic techniques that result in higher-level investigations
  • Endpoint vulnerability management
  • Substantially reduced security investment, with an increased return on investment
  • Improved compliance and reporting

Call today with any questions you may have about our Remote Monitoring and Management Services

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