Healthcare Industry Computer Support Services

Smith Technical Resources is a leading provider of healthcare industry computer support services, catering to the unique needs and challenges faced by healthcare organizations. Our professional team of skilled technicians works diligently to ensure seamless operation of computer systems, networks, and software applications crucial to the healthcare industry. With deep expertise in healthcare technical support, our services are designed to enhance productivity, optimize workflow, and ensure the security and confidentiality of patient data. We understand the criticality of 24/7 availability in the healthcare sector, which is why our dedicated support team is available round the clock to promptly address any technical issues or concerns that may arise. Whether it’s troubleshooting software problems, installing hardware components, or managing complex IT infrastructures, Smith Technical Resources is committed to delivering reliable, efficient, and tailored solutions that empower healthcare professionals to focus on what truly matters – providing exceptional patient care.

Partnering with us means accessing industry-leading computer support services that are backed by years of experience, cutting-edge technology, and a deep understanding of the healthcare industry’s evolving landscape. With Smith Technical Resources as your trusted IT support partner, you can rest assured that your healthcare organization will receive the highest level of technical expertise and utmost professionalism.

Request Service For Your Medical Practice Today!

Representatives are standing by to take your call
Phone: 1-877-270-0001 Ext 2

Helpdesk Services

At Smith Technical Resources, we pride ourselves on providing exceptional computer help desk services with a professional touch. Our dedicated team of experts is committed to assisting individuals and businesses with all their technology-related concerns. Whether you require assistance with troubleshooting software issues, resolving hardware problems, or navigating complex network configurations, our trained professionals are here to provide comprehensive support tailored to your specific needs.

With our in-depth knowledge and years of experience, we possess the expertise to handle any technical challenge efficiently and effectively. We prioritize prompt responses and strive to resolve your queries promptly, ensuring minimal disruption to your workflow. Our commitment to customer satisfaction is reflected in our ability to deliver personalized solutions that exceed expectations. At Smith Technical Resources, we understand the importance of seamless technology integration and how it impacts your productivity. That is why we offer reliable assistance around the clock, always just a phone call away. Trust us to provide you with the professional computer help desk services you deserve, so you can focus on what truly matters – your success and your patient’s well-being.

Networked Equipment Monitoring

Effective network equipment monitoring is a critical component in today’s technology-driven world, essential for maintaining seamless and uninterrupted business operations. Smith Technical Resources stands out as a top provider of professional equipment monitoring solutions. Leveraging our expertise and unwavering commitment to excellence, Smith Technical Resources delivers a comprehensive range of monitoring services aimed at safeguarding the health, performance, and security of networked devices and equipment.

Our team consists of highly skilled professionals who employ cutting-edge monitoring tools and technologies. By closely monitoring crucial parameters including bandwidth utilization, network latency, device availability, and security vulnerabilities, Smith Technical Resources proactively assists businesses in identifying and resolving network issues before they escalate into major problems. This proactive approach prevents costly downtime and ensures optimal network performance.

Smith Technical Resources has earned the trust of businesses of all sizes and across various industries due to our dedication to offering reliable and efficient monitoring solutions. We cater to the specific needs of each client, providing custom-tailored monitoring solutions for managed switches, routers, firewalls, and other network devices. With our professional expertise and commitment to staying ahead of the curve, Smith Technical Resources is the go-to provider for network equipment monitoring, ensuring businesses have peace of mind and uninterrupted connectivity.

Automated and Secure HIPAA Compliant Offsite Backup Services

Since the legal requirements for both accessing and also storing medical information are more strict, we can provide your healthcare facility with a completely HIPAA Compliant solution for archiving your sensitive patient data. We provide a multi layered approach with your data backups. Which involves encrypted local backups and also offsite backups that are mirrored across multiple data centers for added protection. All backup data is first encrypted with your private key, staged and then uploaded to our secure servers in an encrypted state. And in case of an unexpected data loss at your medical practice, you can quickly get access to your securely stored files from anywhere that you have Internet access. And restore that protected data in an efficient manner limiting any downtime.

Medical Industry Experience

As we may have mentioned before we have several years of experience working with a large range of clients that work in the medical industry. And some of those clients include:

  • Primary Care Providers
  • Surgery Centers and Specialists
  • Hospitals
  • Medical Labs
  • In Home Care and Assistance Providers
  • Assisted Living Facilities

Call Today To Schedule Service For Your Medical Practice!

Representatives are standing by to take your call
Phone: 1-877-270-0001 Ext 2